Jackson’s creative approach to design responds to individual context and enables the integration of the natural and built environment. He is highly experienced at navigating complex planning approvals, zoning regulations, and heritage challenges, and is a leading advocate of the firm's pledge to meet the AIA 2030 Commitment towards a carbon-neutral built environment.

Having worked in SOM's Chicago and London offices, Jackson has an overarching understanding of the practice and a diverse range of experience across all aspects of architectural design. Jackson joined the London office in 1999, and under his leadership the office has won a number of significant projects including the renovation of the United Nations Office at Geneva – Palais des Nations complex; JTI Headquarters, in Geneva; Karlatornet, Scandinavia’s tallest building, in Gothenburg; and Manhattan Loft Gardens, an iconic 42-story residential tower located adjacent to the legacy site of the London 2012 Olympic Games.

Jackson’s work has been published in various international publications including Wallpaper, DETAIL, Interior Design, and SOM Journal. He has also lectured at a number of conferences and architectural schools around the world. In 2015, he was invited by TEDxUCL to present an innovative research project focused on the need to deliver high-quality, livable homes in large quantities to address the housing crisis in London.

Jackson is a registered architect in both the United States and United Kingdom. He serves on the UK Advisory Board for the Council on Tall Buildings and Urban Habitat and is also a member of the Worshipful Company of Chartered Architects and the British Council of Offices.