Public Safety Answering Center II

PSAC II
  • Client City Of New York Department Of Design And Construction
  • Expertise Civic + Government, Interiors
  • Region North America
  • Location New York, New York, United States

Project Facts
  • Design Finish Year 2001
  • Size Building Height: 113 feet Number of Stories: 5 Building Gross Area: 640,000
  • Awards 2003, American Architecture Award, Chicago Athenaeum
  • Collaborators
    Edwards And Kelcey, Inc. Van Deusen & Associates Jaros Baum & Bolles Langan Engineering & Environmental Services, Inc. Weidlinger Signe Nielsen, P.C. Susan Brady Lighting Kroll Schiff & Associates Gruzen Samton Metropolis Consulting Amis Inc. Cerami & Associates
Project Facts
  • Design Finish Year 2001
  • Size Building Height: 113 feet Number of Stories: 5 Building Gross Area: 640,000
  • Awards 2003, American Architecture Award, Chicago Athenaeum
  • Collaborators
    Edwards And Kelcey, Inc. Van Deusen & Associates Jaros Baum & Bolles Langan Engineering & Environmental Services, Inc. Weidlinger Signe Nielsen, P.C. Susan Brady Lighting Kroll Schiff & Associates Gruzen Samton Metropolis Consulting Amis Inc. Cerami & Associates

Prominently located along the Hutchinson River Parkway and Pelham Parkway in the Bronx, this facility will augment existing 911 services in New York, strengthening the city’s ability to maintain communication in the event of a natural disaster or large-scale emergency. The center is designed to operate continually under adverse conditions and provide redundancy to the city’s primary call center.

PSAC II
© Albert Vecerka | Esto

The 450,000-square-foot, blast-resistant structure is a perfect cube, with minimal windows due to security concerns. To mitigate the structure’s monolithic appearance, SOM gave it a serrated facade made of recycled aluminum, providing both dynamism and asymmetry. The 9-acre site features a wrap-around sculptural berm of wild grasses. The berm helps protect the building without being oppressively defensive.

Inside, the lobby and cafeteria areas feature a green wall that helps create a soothing environment for stressful call takers. It also acts as a natural air filter, drawing toxins and improving overall indoor air quality. Designed to achieve LEED® Gold certification, the project’s other sustainable strategies include recycled building materials and reduced water use for irrigation.