City Tech Collaborative has partnered with SOM and Chicago’s Navy Pier to develop new capacity and visitor management solutions for shared urban spaces. Combining high-tech with existing systems and a data-driven approach, the team seeks to increase the accuracy of attendance counts, institute on-site wayfinding guidance, implement easy-to-navigate design changes, and share real-time capacity and trip planning information with guests prior to their arrival and during their visit.
“Navy Pier’s diversity of spaces and visitors raises fascinating questions about design, function, and human behavior,” said Chris Hall, Urban Strategy Leader of SOM. “Data will help us understand how people interact with their environment, which solutions are best suited for each type of space, and how to help people move between those spaces.”