A client recently told us that he didn’t want to make the line in the building café shorter, because that line is where the junior staff can interact with senior leadership. It’s a place for democratic, productive exchange. It’s not just about the coffee!
I love that anecdote because it really illustrates where we are today and where the office is going. We’ve seen this with several of our clients; they want to create opportunities for people from all levels of the organization to meet and share thinking. They increasingly understand that great ideas come from the collective genius of the group. There’s no hope for innovation when the organization of your office prevents staff from having informal, spur-of-the-moment meetings.